Shipping Policy
Processing Time
1‑2 business days (Monday–Friday, excluding US holidays).
Shipping Methods & Estimates
| Service | Delivery Time | Cost |
|---|---|---|
| Standard | 3‑7 business days | $4.99 flat (free on $25+) |
| Expedited | 2‑3 business days | Calculated at checkout |
Tracking
Provided once order ships. Allow 24 hours for updates.
Restrictions
-
USA only (including Alaska, Hawaii)
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P.O. boxes allowed for small items (mop handles may exceed size limits – contact customer service if unsure).
Undeliverable
Incorrect address or unclaimed – you pay to re‑ship ($4.99).
Lost or Damaged
Contact within 48 hours with photos. Lost packages – we will work with carrier.