FAQ

Mop

Q1: What types of mops?
Spray mops, spin mops, microfiber flat mops, and traditional string mops. Replacement pads/heads available.

Q2: Are mop heads washable?
Yes – most microfiber pads and spin mop heads are machine washable. Check label.

Q3: Does the mop come with a bucket?
Spin mops include a bucket with wringer. Spray mops and flat mops usually do not.

Rags

Q4: What materials?
Cotton, microfiber, or blended cloths. Reusable, lint‑free, and absorbent.

Q5: Sizes?
Typically 12"x12" to 16"x19". Multi‑packs available.

Q6: How to wash rags?
Machine wash warm with like colors. Avoid fabric softener. Tumble dry low. Do not bleach.

Glass Scraper

Q7: What is a glass scraper?
A handheld tool with a razor blade to remove paint, stickers, or debris from glass surfaces.

Q8: Are replacement blades included?
Most include 2‑5 extra blades. Replacement packs sold separately.

Q9: Safe for windows?
Yes – use with care on clean glass. Do not use on scratched or tinted glass.

General

Q10: Shipping cost?
Free standard shipping on orders $25+. Under $25 – flat $4.99.

Q11: Processing time?
1‑2 business days (excluding weekends/holidays).

Q12: Tracking?
Yes – shipping confirmation includes tracking.

Q13: Cancel or change order?
Contact us immediately while “processing.” Once “preparing for shipment,” not possible.

Q14: Ship outside USA?
No – only US addresses (including Alaska, Hawaii; no territories or APO/FPO).

Q15: Damaged item?
Photos within 48 hours – replacement or refund.